Privacy Policy for DANA and QRIS
Our Privacy Policy covers details you provide when opening an account, completing phone verification, signing in, contacting support, or checking a wallet status. We may use account identifiers, device signals, sign-in activity and transaction references to operate access, investigate unusual activity and respond to your requests.
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If you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, payment records help us match a submitted amount with the correct account; we do not ask you to place wallet credentials in support messages. Cookies and similar tools help remember preferences and measure
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page function. We keep records only for operational, dispute, security or legal needs, then remove or anonymise them when those needs end. Access depends on local law, and our policy applies where local law permits. Check the account support path before sending sensitive details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.